BDO investigates suspicious transactions

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BDO Unibank said that they have started investigating the suspicious transactions reported by their bank account-holders, according to a statement on Tuesday night. They admitted that a lot of their clients are experiencing unauthorized withdrawals and purchases for months now. This includes Filipinos overseas. BDO said, "we are currently running a thorough investigation process that involves tracing individual transactions, checking any irregularities and identifying signals of fraud from millions of valid transactions everyday." They also added that in the 4th quarter of 2017, there had been an "extraordinary rise in fraud attacks" in the industry "with an increase in the number of claims for unauthorized transactions taking place in other countries." “This challenging task is done to ensure that all cases are addressed accordingly, and that a resolution is served for all valid cases.” BDO reminded their clients to keep their account information safe and private and be mindful of people who request personal account details through phone, SMS, email, or websites. "Unscrupulous individuals and groups are constantly preying on unsuspecting clients to collect their bank information through skimming, phishing, social engineering, and other devious ways," they added. Affected account holders can call its international toll free number (IAC +800-8-631-8000) and domestic hotline (631-8000) or file a report via email (callcenter@bdo.com.ph).

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